Privacy Policy

General & Website

Introduction

Crafty Closets understands the importance of protecting the privacy of its website users. The information collected is used to market and improve the services we offer, to improve the website content, and to contact you with updates to the website or for other marketing purposes.

What information does Crafty Closets capture about visitors to its website?

Our web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to this website), type of Internet browser, and visitor’s IP address. (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor’s email address.

Does Crafty Closets ask for personal information?

This website may ask for personal information. In these areas, your name, address, email address, and phone number are requested. This information is collected to help us further develop our services, to provide you access to valuable Crafty Closets Internet-based information and services, and to bill you for those services if you elect to use them.

Does Crafty Closets share my information?

We may disclose personally identifying information (PII) about you:

With our service providers: We contract with companies who help with parts of our business operations. We require that our service providers only use your PII in connection with the services they perform for us.

With service providers to our Advertisers: Our Advertisers may contract companies who handle data (such as Advertisers’ customer lists) for them.

With our subsidiaries and related companies

With service providers to our Advertisers: Our Advertisers may contract companies who handle data (such as Advertisers’ customer lists) for them.

In connection with legal proceedings: When we are under a legal obligation to do so, for example, to comply with a binding order of a court, or where disclosure is necessary to exercise, establish or defend the legal rights of Crafty Closets, our Advertisers or any other third party.

In connection with the sale of our business: If a third party acquires some or all of our business or assets, we may disclose your PII in connection with the sale.

We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other advertising companies in the digital advertising ecosystem. This enables them and us to better target ads to you.Finally, we may disclose aggregated, anonymized information to our Advertisers and other third parties.

How does Crafty Closets use the information?

The information collected through this website helps us identify the type of website content our customers value most. We use this information to market and improve the website and our services. We may also use this information to send you email notifications about updates to the website, and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Crafty Closets (unless required by law); provided, however, in some cases we may use suppliers to assist us in collecting, using or otherwise processing for our benefit the information obtained through this site. Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements.

What is a cookie?

A cookie is a series of data characters that, when programmed into a website, is placed by the web server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recognize” you as a unique individual.

Does Crafty Closets use cookies?

Cookies are used to achieve two goals. The first is to provide Crafty Closets with the capability to personalize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow Crafty Closets the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, a website can “remember” your user ID when you login to a website on your computer.

We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other advertising companies in the digital advertising ecosystem. This enables them and us to better target ads to you.Finally, we may disclose aggregated, anonymized information to our Advertisers and other third parties.

Can cookies be removed from my hard drive / data storage?

Yes, cookies can be removed from your hard drive. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.

Embedded content from other websites

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long do we retain your data?

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. This includes, but is not limited to, fulfilling your orders, providing customer support, and sending you marketing communications if you have consented to such communications. We will also retain your data for as long as necessary to comply with our legal obligations, such as tax and accounting requirements. We will review our data retention practices periodically and may delete your data once it is no longer needed for these purposes.

What rights do we have over your data?

We are committed to protecting your privacy and providing you with control over your personal data. We understand that you have rights regarding your information, and we want to ensure you are aware of them.

Access: You have the right to request access to the personal data we hold about you. You can request to see what information we have collected, how it’s being used, and with whom it is being shared.

Correction: If you believe the data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it.

Deletion: You have the right to request that we delete your personal data from our systems, subject to any legal or contractual obligations we may have.

Limitation of Use: You have the right to request that we limit the way we use your personal data. For example, you can request that we stop sending you promotional emails or that we refrain from using your data for certain advertising purposes.

Data Portability: Depending on your location and applicable law, you may have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format to transmit to another party.

Withdrawal of Consent: If you have previously consented to our use of your data, you have the right to withdraw that consent at any time.

Objection: You may have the right to object to the processing of your personal data in certain circumstances, such as when we are processing your data for marketing purposes or where it is not necessary for the performance of a contract.

Complaint: If you have a complaint regarding our handling of your personal data, you can contact us or, where applicable, submit a complaint to the relevant data protection authority.

How to Exercise Your Rights: You can exercise your rights by contacting us at info@craftyclosets.com. We will respond to your requests in a timely manner and will do our best to fulfill your request as promptly as possible.

Certain limitations may apply to your rights, as outlined in applicable laws and regulations. We will inform you of any limitations if they apply to your request.

Data storage and sharing

We may use third-party service providers to process your data, such as for payment processing, shipping, or marketing automation. These service providers may be located outside of Florida and may have their own privacy policies. Your data will be shared with these providers only to the extent necessary to provide the services you requested, and we will require them to maintain appropriate security measures to protect your data.

We may also share your data with law enforcement or other authorities if required by law or court order. We will not sell or rent your data to any third parties for marketing purposes without your consent.

Data security

We implement reasonable security measures to protect your data, including encryption, access controls, and data backups. We regularly assess and update our security practices to ensure the ongoing protection of your data. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your data.

Data storage location

Your data, including personal information, may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ than those from your jurisdiction. However, we will ensure that your data is protected in accordance with applicable data protection laws.

Crafty Closets reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes. Your use of this website constitutes your agreement to this Privacy Policy.

SMS / Messaging Terms & Conditions

Introduction

This documentation outlines the terms and conditions for receiving text messages from Crafty Closets. We use SMS and instant / direct messaging primarily for simple communication such as job updates, appointment reminders, confirmations, etc. We do not send marketing or promotional messages unless you specifically consent to them.

Data disclosure

Crafty Closets LLC may disclose personal data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personal data will be subject to this policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-In and Consent

By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated text messages (SMS, MMS) from us regarding your scheduled visits, service updates, offers, and other important notifications. Consent is not required to make any purchase from us.

Opt-Out Instructions

Your consent to receive automated texts is entirely voluntary. You may opt-out at any time:

To stop receiving messages, reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any SMS message from us.
You may also email us at info@craftyclosets.com with your opt-out request.
After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.

Help and Support

If you are experiencing issues with our SMS notifications or need assistance, you can:

Reply with the keyword “HELP” to any message or email us directly at info@craftyclosets.com

Message and Data Rates

Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile service provider for details regarding your text plan or data rates.

Privacy and Data Security

We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as managing your service appointments, processing payments, and ensuring proper communication regarding your services.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

Compliance with Regulations

We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we provide clear instructions for opting in or out of our SMS notifications.

Indemnification

You agree to indemnify, defend, and hold Crafty Closets LLC harmless from any privacy, tort, or other claims, including claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes to your mobile telephone number.

Participation Requirements

To participate in our SMS notifications service, you must:

Be 18 years of age or older.
Own a wireless device capable of two-way messaging.
Be a subscriber to a wireless service with text messaging capabilities.

Please note that not all mobile carriers support this service.

Dispute Resolution and Arbitration

By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis and not as part of any class or representative action. You waive your right to a trial by jury and agree that any claims will be resolved through final and binding arbitration. If you do not agree to these terms, please do not participate in the service.

Miscellaneous

You warrant and represent that you have the necessary rights, power, and authority to agree to these Terms and Conditions and that your participation in this service does not violate any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to you via SMS or email, and your continued participation in the service constitutes acceptance of the modified terms.

Contact Information

If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at:

Email: info@craftyclosets.com
Phone: +1 (813) 515-3136
Mailing Address: 7901 4th St N Ste 300, St. Petersburg, FL, 33702

Full Privacy Policy

For more detailed information on how we collect, use, and protect your data, please review our General & Website Privacy Policy.